Problems with the safety sensors.
Garage door problem solving.
The door opener itself is in a casing mounted on the garage ceiling or wall.
As with many such problems the most common problem is the simplest one the motor unit has been unplugged.
If problems persist check the mechanism or have an authorized dealer do it for you.
If troubleshooting doesn t solve your issue it s time to contact an authorized liftmaster dealer.
One of the more difficult problems for do it yourselfers to diagnose is a worn cable pulley on an extension spring door.
Garage door reversing before closing garage door openers manufactured after 1993 include sensors to prevent a door from closing on a child or pet.
When the door won t close or it closes only part way and immediately opens again.
If you ve checked the door springs and the track for obstacles and those things appear to be fine check to see if the lock on the door is engaged.
It s also possible that the circuit breaker fuse or gfci outlet powering the door opener circuit has tripped or burned.
Check power supply to garage door opener.
If everything else is working well then it could be that the power in.
If you garage door is lowering then reversing.
The wall switch doesn t work first check your fuses gfci or breaker to see if any of them have tripped broken or burnt out.
If your garage door doesn t open but the opener motor runs for just a few seconds and then shuts off the garage door itself may have manually been locked.
There are some common reasons your garage door opener may not be working.
If it is be sure that the lenses are mounted five to six inches from the floor on either side of the garage door opening.
This page should help you troubleshoot your garage door problems.
If you tried operating your liftmaster garage door opener with the remote control or door control and it didn t work.
Here are some troubleshooting tips.
If this is the case then replace the fuse or reset the breaker or gfci and try the wall switch again.
Finally it s possible the garage door opener s motor.
If the problem persists check to make sure the garage door is in good enough condition to open i e not rusted make sure the door is not in vacation lock mode and the force settings are correctly set up.
While many problems that keep the door from opening are caused by broken springs a lot of other parts could be keeping your door from functioning properly.
When your garage door opener is not responding to any command from the remote or the door control you need to check if the opener has electricity.
Look for full service liftmaster provantage dealers recognized for their expertise and quality of service.