If the rollers are out of the track contact a clopay master or authorized dealer to professionally and safely get your door back on track.
Garage door opener stuck in up position.
If the springs are broken you will.
This should stop it sooner.
Turn the power back on and the door should open and close normally.
You can fine tune after by adjusting the up travel slightly up or down.
Then keep the chain in the same position and tighten the slack out.
Run the door down and then adjust the up travel opposite of the arrow indicated.
If they are not.
Shut off the power to the garage door opener.
Look at the door rollers on each side of the door.
If your garage door gets stuck when opening this may be why.
Your jammed garage door can be caused by something as simple as an obstruction in the track.
Garage door is off the track in some circumstances it is possible for the rollers that move the garage door up and down to jump the track.
Check to see if anything a shovel broom etc fell and is now stuck in the track that is causing it to be lodged.
All rollers should be inside the door track.
Look at the door springs before disconnecting the door from the door opener.
How to close a stuck electric garage door step 1.
Check the door s electric eye.
Use a screwdriver to tighten the wire.
Get a ladder and unplug the power cord from the ceiling outlet.