If you click your remote and hear the garage door opener s motor running but the door won t open the first thing you should do is check to see that the manual release isn t engaged.
Garage door opener runs but won t open.
Check the door s electric eye.
Check that nothing has fallen into the garage door track.
Make sure it is hanging down from the motor.
A professional garage door technician will be able to tell you whether it is best to replace the opener or repair the old one.
Although rare a failed drive motor is another reason why the door won t open.
Broken springs are the most common issue at hand whenever a service person is called to a residence to repair a garage door.
If it is the door there are several reasons why it won t open.
If it has remove it and try opening the door again.
If the garage door is not opening but the motor is running the problem might rest on the springs in your garage door assembly.
If the door opens with the wall switch a simple battery change in the remote should do the trick.
Detach the opener by pulling the emergency handle downward.
Try to open the door manually.
Usually located towards the front of your garage the manual release is that brightly colored cord hanging down within easy reach.
Disengage the door from the trolley by pulling the emergency cord if none of the basic checks reveals a simple explanation for why the door won t open.
Contact us for garage door spring repair.
If you are able to raise your garage door easily it is not the problem.
Turn sure lock off also called vacation lock check the power source where the powerhead is plugged in plug a lamp into the same outlet if the lamp works the power source is ok if the lamp does.
Many garage doors have a powerful torsion spring located horizontally above the door.
When your garage door won t open with the remote there are few things that can cause this problem.
It sounds very obvious but when you re in a rush and trying to leave.
Turn the power back on and the door should open and close normally.
Use a screwdriver to tighten the wire.
You might be out of range.
When the door is lowered the spring winds up tightly creating a pulling force that helps lift the door up.
General troubleshooting tips for what to check when your genie garage door opener is not working below.
Shut off the power to the garage door opener.
This will determine if the issue is connected to the door itself or the opener.
This indicates that something in the opener system has malfunctioned.
The antenna on the motor could be damaged or blocked from the signal.
The next step is to attempt to open your garage door manually.
If the door only moves a few inches and stops the rpm sensor could be bad.